Our Network and Facility

TC Today houses it's servers in the world-class facility (365main.net) in San Francisco. This is truly a great facility and we share the centre with other companies requiring 100% uptime such as CNET, Sun and Charles Schwab.

SAN FRANCISCO FACILITY

Connectivity

• Two connection entry vaults at building property line, currently supporting 864 strands of fiber-optic cable.
• Redundant cable and fiber-optic vaults guarantee room for massive network expansion through multiple existing duct banks.
• Four major carriers (XO, MFN, WorldCom & Pacific Bell) currently utilize the building's fiber-optic access, with fiber capacity to spare.
• Diverse, redundant paths to MDF and Telco rooms.
• Telco environments with 8,000 amps of DC distribution are available on the first floor.
• One MDF (Main Distribution Frame) room per two computing rooms, assuring survivability through an isolated disaster.
• POP (Point of Presence) services on-site.
• Cross Connecting services available on-site.

Security

• CCTV monitoring 24/7/365 by both hidden & visible CCTV systems in all essential perimeter and interior areas. Remote joystick control of camera heads. All surveillance videotape is archived on-site.
• Designed for on-site security staff 24/7/365 with responsibility for access control, CCTV monitoring, and asset protection for facility.
• Outer perimeter walls of computing spaces are Level III resistant against bullet, EMF and explosive attacks.
• Card access system controls all entry points.
• Physical alarms on stairwells and exterior doors.
• Office areas are separated by secured card access.
• Limited access by authorized personnel only beyond lobby entrance.
• Key access only to computing vaults, cages and cabinets.
• Computing areas are separated by access codes. Tenants will have access to their specific locations only.
• Proprietary alarm systems within tenant spaces.
• Corridors remotely sealable from CCTV station to create “man-trap”.
• Equipment and parcels checked in at front desk.

Fire suppression

• FM200
• Single lock, pre-action dry pipe sprinkler system
• Fire Extinguishers

Power and Backups

• 35-kilovolt primary feed established from PG&E.
• Ten 2.1 megawatt Hitec CPS (Continuous Power Systems) units on-site, identical to power backup systems utilized by the U.S. Department of Treasury, NATO Radar Silo installations, Intel, IBM and the air forces of Israel and Brazil.
• Power backup system features N+2 redundant architecture with multiple levels of manual bypass for system maintenance.
• Each computer room equipped with multiple static transfer switch PDU's (Power Distribution Units), redundantly fed from separate sources.
• State-of-the-art induction coupling (flywheel) system stores energy to cover power interruptions or switchover to backup power. Constant-on status provides power conditioning for critical loads.
• Less than 1/4 cycle (0.004 second) transfer time for any power outage or anomaly.
• Flywheel system eliminates need for legacy battery-based UPS systems, which account for 79% of core power failures in large-scale data center environments (per Uptime Institute).
• 60,000 gallons of fuel stored on-site for 72 hour full-load power capacity.
• Contracts in place with two fuel providers for ongoing self-generation.
• Diesel fuel fill ports at building exterior for convenient tanker access during major events.

Building Facts and Figures

• Located on natural bedrock slab.
• State-of-the-art redundant systems for power, HVAC, security, seismic precautions and fire suppression.
• Total dedicated computing area 96,176 square feet.
• Eight computing rooms divisible into flexible spaces by tenants.
• Located immediately adjacent to Bay Area fiber-optic consortium on Harrison Street.
• Fifth floor penthouse of 28,936 square feet for centralized facility support and backup equipment.
• Secure, 51-space underground parking for tenants and guests.
• Office Space Total 14,800 square feet.
• Total Building Square Footage 191,899 (excluding parking).

Intelligent Planning and Design

• Highly sophisticated Building Monitoring System operates 24/7/365 with forensic capabilities.
• Network-neutral connection platform located on first floor. Easy access to multiple carrier cross connects.
• Easy-access data center floor plates are raised 24” above cement, with identical central trunk architecture on each floor for shortest wire runs.
• Laser-based VESDA (Very Early Smoke Detection) combines with heat detectors in tightly defined zones. Fire events are quickly isolated and extinguished without impact to surrounding areas.
• Ceilings have pre-installed main run cable troughs for connectivity to MDF (Main Distribution Frame) rooms.
• Central MDF rooms are isolated from computing floor areas. Sectioned collocation rooms are large enough to group critical staff, but small enough to isolate in case of critical events.
• Roof space available for satellite dish mounting.
• Support office space conveniently accessible from each colo for continuous systems coverage.
• 10,000 lb. freight elevator and extra-wide hallways ease major equipment maneuvering and loading.
• External loading dock with easy street access for all tenant deliveries.

Renovation Summary

• $130 million was invested to renovate the building into a secure, state-of-the-art data center facility.
• $30 million in structural upgrades alone, including base isolation system, complete foundation upgrade, major column upgrades and complete shear wall reconfiguration/upgrade.
• Building has been granted “Essential Facility” status, assuring that facility will remain operational during and after a major earthquake, and that tenants will be allowed on-site without the city inspection required of non-essential structures.
• Added fifth-floor penthouse centralizes facility support and backup for electrical and mechanical systems.
• Existing basement renovated into secure underground parking garage.
• All “uptime” needs for tenant's data installations are provided redundantly.
• Entire structure meets Bellcore Network Equipment Building System (NEBS: FR 2063) standard for Essential Facilities, and most recent 1997 UBC (Uniform Building Code) standards.
• Currently the most secure and well-equipped data center in San Francisco Bay Area.

Seismic Retrofit

• State-of-the-art seismic base isolation system.
• Probable Maximum Loss (PML) for major earthquake calculated to be 2.5% of building assets, per Skidmore Owings & Merrill.
• Building is designed to withstand “A once-in-a 1,000 year earthquake” per 1997 Uniform Building Code.
• Lateral displacement capability of 15 inches exceeds predicted MCE (Maximum Capable Earthquake) movement of 12 inches.
• Foundation was completely upgraded using an integrated grade beam system.
• Breakaway expansion joints in sidewalks and walls protect base of walls from ground shearing.
• Network access and service points are seismically anchored and braced, including conduits, fiber distribution, cable trays and other equipment piping.
• All mechanical/electrical and HVAC systems are also seismically anchored and braced, including plumbing, ductwork, chillers, heat exchangers, transformers and generators.
• Interior partition walls and ceilings are seismically braced for tenant safety, even though these are not load-bearing structures.
• Access flooring system is designed to resist seismic loads from tenant's anchored computer racks, pedestals and bins.
• Computer Room Air Conditioning (CRAC) units, Power Distribution Units (PDU's) and Remote Power Panels (RPP's) have been anchored to a structural slab independent of the access flooring system.
• Building's “Essential Facility” status ensures continued tenant operation during and after an earthquake.